Internet connectivity

When Objective Trapeze starts it creates TLS encrypted HTTPS connections to trapezels.objective.com and objectiveidpapacprod.auth.ap-southeast-2.amazoncognito.com on port 443.

The purpose of these connections is to check user identity and to ensure your license is valid, these checks are mandatory and must be done for Objective Trapeze to run.

For some organisations this may require changes to network security to allow the connection or Objective Trapeze to be configured to connect via a proxy server.

Note:  Once Objective Trapeze has successfully performed a license check it enters a 30-day grace period allowing users to run Trapeze without internet connectivity during this time.

Proxy server configuration

By default, Objective Trapeze will automatically use Proxy Settings set via Windows Settings (Settings > Network & Internet > Proxy) or via the Proxy Auto-Config (PAC) and the Web Proxy Auto-Discovery Protocol (WPAD) standards.

Should you require any assistance configuring Objective Trapeze to use a Proxy Server, please feel free to contact the Objective Trapeze Support Team.